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FAQ |
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Click these links for information on specific shipping methods or browse the information below about the shipping methods we offer.
Standard Shipping
Ground Shipping
Two-Day Shipping
One-Day Shipping
U.S.P.S. Priority Mail
U.S.P.S. International Priority Mail
Ground, Air and Priority Mail
- Package tracking information will be sent to you, by email, as soon as the order is shipped from our fulfillment center.
U.S. Shipping Rates Top
Standard Shipping
- Free for all orders $20.00 and over
- U.S.P.S. Media Mail
- 5-9 business days
- May be shipped to P.O. Boxes
- Package tracking not available
Ground Shipping
- $6.99 per shipment plus $.99 per item
- UPS Ground Shipping
- 2-5 Business Days
- No P.O. Boxes
- Package tracking numbers provided
Two-Day Shipping
- $14.00 plus $4.99 per item
- UPS 2nd Day Air
- 2 Business Days
- No weekend delivery; no P.O. Boxes
- Package tracking number provided
One-Day Shipping
- $35.00 per shipment plus $9.99 per item
- UPS Next Day Air
- 1 Business Day
- No weekend delivery; no P.O. Boxes
- Package tracking numbers provided
Canada Shipping Rates Top
- $16.00 per shipment plus $2.99 per item
- U.S.P.S Priority Mail
- 3-10 Business Days
- May be shipped to P.O. Boxes
- Package tracking numbers provided
International Shipping Rates Top
- $20.00 per shipment plus $9.99 per item
- U.S.P.S. International Priority Mail
- 6-10 average Business Days (depends on Country)
- May be shipped to P.O. Boxes
- Package tracking numbers provided
Payment
Payment methods we accept
- Visa
- MasterCard
- Discovery
- American Express
Pricing
Sales Tax
- Applicable state and local sales taxes will be charged for all shipments in Florida, Illinois and Ohio.
Ordering
- Orders can be placed through the Internet or by calling our fulfillment center (BookMasters) at 800.247.6553 , 24hours a day, seven days a week.
- For pricing for large quantities or for retailers, please contact us at info@lllcommunications.com
General Returns Policy
- General return policy
- Items that are not returnable
- Exchanges
General Returns Policy Top
You may return new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original product packaging.
We will pay the return shipping costs if the return is a result of our error.
Just contact us at info@lllcommunications.com and we will send you the information we need to process your return.
Items that are not returnable Top
- Any product missing the UPC code.
- Any products that are not in resalable condition.
- Any CD that has been opened/taken out of its plastic wrap. (If you discover the item is defective after the package is opened, a full refund or replacement will be provided.)
Exchanges Top
If you received a faulty item and need to exchange it for the same item, please contact us at info@lllcommunications.com
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